Return Policy

Opened products cannot be returned due to shipping regulations and sanitary concerns. No Exceptions. There is a 20% restocking fee on all returned items. All sales are final after 30 days of ordering.

Opened products cannot be returned due to shipping regulations and sanitary concerns. Please consider donating them to help save another pet. 

Unopened packages ordered within 30 days can be returned via UPS only. Please contact us by phone (855-699-4366) or email (info@pawprintoxygen.com) and we will provide you with a return shipping label. 

There is a 20% restocking fee on all returned items, no exceptions.

Any item returned to use that has been misrepresented will not be issued a refund. 

We cannot refund any costs associated with expedited shipping.